We pack our wallpaper in very secure cardboard tubes so if your mural hasn't arrived as it should, please do let us know!
Firstly, we ask that you please accept and sign for the shipment. This allows us to deal with the issue much quicker than having the courier return the shipment to us. We ask that you please send photos of any damage to the packaging and product to [email protected]m for one of our team to assess for you.
We do our utmost to ensure your wallpaper arrives in perfect condition, however, in the event, your wallpaper does arrive damaged, we can have your wallpaper reprinted and sent back out to you as soon as possible.