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How Do I Place an Order With Hovia?
How Do I Place an Order With Hovia?

Learn how to order a bespoke mural or standard pattern wallpaper in our Help Center guide.

Ian Mollekin avatar
Written by Ian Mollekin
Updated over a week ago

Great to hear you would like to order with us! To order your wallpaper through our website, follow these simple steps below:


1. Choose the wallpaper design you would like to order from hovia.com. (For custom design please contact us on our bespoke design form and see question Can I customise my mural?)


2. You will be taken to an order form where you can enter your wall dimensions and choose your preferred wallpaper type along with your details. At this point you will also receive a quote for each paper type you select.

Below steps refer to mural designs only.

3. You can then request a proof image. You can choose to 'Pay Now' or wait until you've received your proof image.


3. A member of the team will create a scale proof image to show you how your mural will look. They will also provide a unique payment link and invoice with alternate payment options. At this point we can also make any design changes you would like. Simply respond to this email with your requested changes.


4. Once you are happy with your order, you can proceed to make payment via our payment options on your invoice. (If you have prepaid, simply approve your proof and production will begin)


5. When payment has been made, your order will be moved into production and should be with you in 3-5 working days.

If you would like to order more than one mural, contact us via [email protected] with the dimensions of both walls, from there we can create your order for you.

Repeat pattern wallpaper:

1. Choose which repeat pattern wallpaper you would like to purchase and enter how many rolls you need or use our calculator and enter your dimensions.

2. Click the "Buy now" button, complete the form and enter your payment details. From here your order will go straight into production and be delivered within 5 working days. You will receive a confirmation email after payment and some tracking information once your order has been despatched.

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